Just before you go, we'd like to remind you that the website is very new and only a tiny and pretty random fraction of the shop's stock is currently available online. It might be that we have something more suitable in store. Sorry we couldn't help you this time but if you'd like to let us know what you were looking for, we'll try to upload it soon.
Or was there a problem with the website functions?
Either way we'd love to know why you are not completing this sale. It's a big ask but if you would drop us a line (firstname.lastname@example.org) we'd really appreciate it